Pizza Hut Delivery

Reviews about Pizza Hut Delivery

• 1 / 5

  By Steven Mccann
  Rang up at 7pm on the 21/10/16 and it is 20:33 and still no food, twice I have rang up and been told food is on it way. Won't be using this crap service again.
  March 22, 2017
• 1 / 5

  By Sean Ginge
  Ordered a meal at 7.55pm last night, the meal took over a hour and a half to be delivered. I phoned at 9pm to ask where my order was, the phone just kept ringing, no answer. I phoned again at 9.15pm and finally got through, they said the pizza was on its way to me. It arrived at 9.40pm, it was cold! I ended up microwaving the food to warm it back up.
  
  Just go to Dominoes, the pizza from there tastes better too.
  January 22, 2017
• 1 / 5

  By Ricardo Dias
  5m until someone realise that was in the shop.after that ignore by the staff when after I ask for my order while wait for the payment.food came basically half of the portion of the macaroni chese. Picture added
  September 07, 2016
• 1 / 5

  By Thomas Thomson
  Placed an order online at 16:54 to have the order delivered to my home address at 18:00, they never committed and the food was nearly an hour late, despite giving them an hour to prepare the order.
  
  When the order arrived it was cold, and when I opened one of the Pizza boxes I discovered a Large Cheese Bite Margarita was SEMI-EATEN with parts of it missing!
  
  Complained to the Manager who immediately was hostile and accused me of lying, no customer service skills, incredibly rude and not an ounce of understanding. She herself claimed she made my order, and told me serveral times what I was saying "wasn't possible" but when I asked her to explain why my order was cold and semi-eaten she herself went quiet.
  
  The only statement she could form was repeatedly telling me my Pizza should have 28 Cheese bites, but somehow she didn't understand and kept repeating that phrase, even when I kept telling her there was barely 20 on there.
  
  When I requested a refund, for the waiting time, the cold food, and the fact the food was contaminated upon arriving to my home semi-eaten with pieces missing, It was denied, when I asked on what grounds was I not entitled to a refund or any form of compensation, she said "they're the rules."
  
  However, the manager told me multiple times she wanted me to return the food so she could conduct an investigation! After a phone call which shouldn't have happened, she finally agreed to replace the Semi-eaten Pizza!
  
  I asked for details to contact Head Office, Customer complaints or Customer Services and the manager refused to give me the details! She told me if I was that desperate to speak to Head Office I'd have to search and look on the Pizza Hut website myself!
  
  Not once during the conversation did I receive an apology, for the service, the food or for being accused of lying.
  
  Disgusting customer service and poor quality food, I don't think anyone has had a positive experience with this branch. I'm just thankful there's many options for Takeaway Pizza in a Corby, because I'm not ordering from here again.
  July 03, 2016